Refund policy

Free trial

The 7-day trial costs $0. Cancel before it ends and you are never charged. The exact time the trial ends is shown before you start, on your confirmation and on your account page.

Refunds on paid charges

You can ask for a refund within 7 calendar days of any paid Rift Pro charge, monthly or annual, the first charge or a renewal. Email billing@riftodds.com from the address on your account; we review each request and, if approved, refund the charge to the original payment method. After 7 days, charges are generally not refundable, except for a duplicate charge, a confirmed billing error, a correction of a problem on our side or our payment provider's side, or where the law requires a refund. Canceling stops future renewals and you keep Pro until the end of the period you paid for; we do not give prorated refunds for unused time outside this policy.

What a refund does

• A full refund ends Pro for the period it covers, and your account becomes Rift Free. A partial refund keeps Pro until the period ends.
• Nothing is deleted: your account, positions, preferences and referral record stay.
• Promo discounts and service credits are not cash and are not refunded as cash.
• A referral counts only after the friend's first paid charge has passed the 30-day refund and chargeback window; a refunded or disputed payment never counts.

Disputes

Please contact us at billing@riftodds.com before disputing a charge with your bank - we can usually fix it faster. A chargeback ends Pro access for the disputed period.

Where the law gives you more

Some places give consumers a right to cancel and be refunded that goes further than this policy. Where it does, the law applies.

How to ask

Email billing@riftodds.com from the address on your account.